Welcome to Viegli
Viegli is a place where passion and commitment are paired with knowledge allowing us to deliver robust, innovative and leading edge cloud based
Contact Centre solutions for our clients. Contact Centre technology can be 100% cloud, on-premise or a hybrid solution. Whichever works for you business.
Contact Centre solutions for our clients. Contact Centre technology can be 100% cloud, on-premise or a hybrid solution. Whichever works for you business.
Omni Channel
Bring all of your contact mediums (Voice, Email, Web Chat & Social Media) into a single place. Empower your agents to deliver exceptional customer service.
Viegli will help you revolutionise the way you interact with your customers.
Viegli will help you revolutionise the way you interact with your customers.
Brain Centric
Discover how using the proven 'SCARF' neuroscience model can dramatically increase your agent engagement.
Happy staff means happy clients. Let Viegli help you discover how.
Happy staff means happy clients. Let Viegli help you discover how.
Ultimate User Experience
Deliver tools so simple to use that empower your staff to offer your customers exceptional service. Deliver "Autonomy" for your agents
and watch your customer service levels fly.
and watch your customer service levels fly.
Customer Experience
Deliver options for your customers that offer a truly memorable customer experience.
Make is easy for people to do business with you.
Make is easy for people to do business with you.
Report and Report Again
Deliver real time and historical reporting that can turbocharge the way you deal with your customers.
Introduce workforce management tools and metric and watch your contact centre fly.
Introduce workforce management tools and metric and watch your contact centre fly.
Supported 24/7/365
Our absolute commitment to customer service means you are supported for every minute of every day. Real time monitoring tools are used ensuring your Contact Centre is always there delivering for you. Customer service is the bedrock on which Viegli sits. We are with you all the way.
"Our service can only be as good as the businesses we partner with. When you deal with enterprise grade solutions you have to partner with world class businesses. I am proud to be associated with all of our key suppliers"
Robert Nunn
Viegli Managing Director
Unify
With over 160 years of telecoms heritage Unify, now owned by Atos, is one of the leading communications platforms on the planet.
With access to the entire voice and Contact Centre solutions estate Viegli can cater for anything from a 10 seat Contact Centre through to thousands of seats.
Our close partnership with Atos gives us access to true industry expertise with the capacity to deal with any solution - no matter the size.
With access to the entire voice and Contact Centre solutions estate Viegli can cater for anything from a 10 seat Contact Centre through to thousands of seats.
Our close partnership with Atos gives us access to true industry expertise with the capacity to deal with any solution - no matter the size.
Fortinet
World class solutions require world class networks and network security.
As Fortinet partners we can secure your network and deliver sensational network protection and mobility.
As the world #1 vendor our relationship with Fortinet is essential in the modern cloud based world.
As Fortinet partners we can secure your network and deliver sensational network protection and mobility.
As the world #1 vendor our relationship with Fortinet is essential in the modern cloud based world.
HP Aruba
World class networks require world class network switches.
Our preference is HP Aruba but we're equally as happy to work with other world class brands such as Cisco.
What good is a world class Contact Centre if you don't have an enterprise class network?
Our preference is HP Aruba but we're equally as happy to work with other world class brands such as Cisco.
What good is a world class Contact Centre if you don't have an enterprise class network?
Virtual1
We are proud to partner with Virtual1 with whom we deliver sensational WAN capability.
MPLS or SDWAN or hybrid? No problem.
Our own VmWare core is embedded within the Vitual1 network allowing us to deliver enterprise grade hosted solutions for our clients.
MPLS or SDWAN or hybrid? No problem.
Our own VmWare core is embedded within the Vitual1 network allowing us to deliver enterprise grade hosted solutions for our clients.
SJS Solutions
Bring the power of brain centric wallboards to your business.
Our relationship with SJS sits firmly within our own core beliefs - everything should be human centric.
By using the proven SCARF nueroscience model the power of SJS Solutions Optymyse product can deliver sensational results within your teams.
Our relationship with SJS sits firmly within our own core beliefs - everything should be human centric.
By using the proven SCARF nueroscience model the power of SJS Solutions Optymyse product can deliver sensational results within your teams.