Viegli recently upgraded our busy reception to a new contact centre solution, Robert and his team listened to our requirements and presented the solution which would fit us best as a business. The project planning, training for the reception (and support) staff and implementation of the solution was in-depth and switchover was practically seamless.

From the moment I joined Selecta, the support from Rob and his team has been second to none. Rob is always on hand to provide support and technical advice for our Contact Centre needs. I know I can confidently pick up the phone to Rob with a problem and he’ll provide multiple solutions and options. This approach has helped us keep our Contact Centre performing the best it can.

We see a great opportunity working with Viegli who have made it very easy for us to embrace cloud telephony and teams integration whilst at the same time allowing us to continue supporting our core product which is OpenScape Business software from Unify. Viegli at the same time have provided us a great solution for Call recording and Call Reporting which for us has historically required an awkward conversation with customers who only have a small number of users. The Viegli team have been extremely supportive to our requirements, quick to respond and trade with integrity which brings great value to the working relationship. We look forward to doing more business in the future.