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Take a look at some useful videos below.
If you need more information contact us.
Brain Centric Wallboards
Neuroscience has proven that Traditional Call Centre Wallboards encourage agents to be in their most unproductive state. SJS and Optymyse give you the tools to move agents to their most productive state. To Learn the secrets to a successful contact centre contact us for more information.
Beautiful and Engaging Content.
Driving agent engagement.
Employee Engagement & Visual Communications Software Helping build highly effective contact centers designed to ensure employees are committed to your organisation’s goals and values. Motivating call centre agents to contribute towards organisational success.
Find out a little bit about making yourself a “Change Agent” and the power of the SCARF model.
Understanding the human brain and how it influences your staff can make an immediate impact on the customer service you provide.